General
- Important Contact Information
- About Our Give $25, Get $25 Referral Program
- Marketing Materials
- What equipment do I need to get started?
- Where do you order your laundry (plastic) bags and what size do you recommend?
- Is it ok for me to ask customers to give my website a review for a credit in return?
Software
- How do I schedule a laundry pick-up?
- How do I schedule a drop off?
- What are the steps to adding a zip code to the system?
- How do I change the price per pound for a specific customer?
- How do I change the Minimum Pick-Up fee for a specific customer?
- How do I process an invoice?
Routes
Manifests
- Refresh a Manifest
- Why do I have duplicates on the manifest?
- How do I assign "Orphaned routes" in Manage Manifests?
- My production manifest does not close when I click "Close Manifest and Send to Invoicing". Why are some of the fields red?
- How do I send only a portion of my driving route to a production manifest?
Printers
Driver
- How do I check the route progress of the driver?
- What does a driver have to do before they start driving?
- How do I add a driver to a route currently being driven?
- How do I add a customer to a route currently being driven?
- What steps are necessary to add a new delivery truck to Springboard?
- What type of shelving do you install in your delivery vehicles?