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Partner Support - Monday-Friday 7am-3pm EST - Text: (401) 567-1011 or Email: productionsupport@happynest.com.
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  1. Help Center
  2. Training Videos

Training Videos

Driver App

  • Driver Playbook
  • Driver App 2.0

Route Optimization 2.0

  • Route Optimization 2.0

General Dashboard Videos

  • Operation Videos
  • Software Training
  • How to send pickup prompts
  • How to build a miscellaneous category
  • How to use the customer details page
  • How do gift cards work
See all 13 articles

Manifest Management Videos

  • How to Run a Daily Manifest - Overview
  • New Checkout Sequence
  • Same-Day Cancel Tutorial
  • Forgive Missed Pickups
  • Manifest Messaging
  • Splitting Manifests
See all 14 articles

Route Videos

  • Orphan drop-off
  • How do I label a route?
  • How do I block a route
Help Center